Frequently Asked Questions
Everything you need to know about our Responsibly Built gear.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
What is the Workshop and how does it work?
The Workshop is our crowdfunding model where we design new products and offer them at a discount. If the goal is met, we move into production and ship the items once they are completed.
What is your return and exchange policy?
We offer free returns and exchanges on all domestic orders within 21 days of delivery, provided the items are in unworn, original condition.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
How should I care for my Taylor Stitch garments?
To ensure longevity, we recommend following the specific care instructions on each garment's tag. Generally, washing in cold water and hanging to dry is best for our natural fibers.
What is the Common Club?
The Common Club is our rewards program where you earn credit for every purchase, which can be redeemed for discounts on future high-quality gear.